FREE MAINLAND UK HOT TUB DELIVERY
FREE MAINLAND UK HOT TUB DELIVERY
FREE HOT TUB POSITIONING
FREE HOT TUB POSITIONING
Bronze Service

Bronze Service

Basic Spa Service
Bronze Service Package Includes:
WINTER SHUTDOWN 

 

  • Drain water from spa and all components 
  • Clean acrylic surface of your spa
  • Clean and test the jets
  • Rinse out your spa
  • Wet vacuum any water or debris
  • Towel dry the acrylic surface
  • Remove, rise and dry store your filter
  • Clean your cover
  • Treat cover with 303 UV protection
  • Loosen any screw fixed joints
  • Shrink wrap spa and cover
  • Isolate power for Winter 
  • Report back to customer once work has been completed

 OR

 

SPRING STARTUP 

 

  • Refit filter
  • Reconnect components if applicable 
  • Rinse your spa
  • Wet vacuum any water or debris
  • Refill your spa with water
  • Balance and test water with customer's chemicals
  • Check the overall spa condition for any leaks and damage to components, cabinet, shell or cover
  • Check all systems are working correctly
  • Clean cover
  • Treat cover with 303 UV protection
  • Report back to customer once work has been completed

Our bronze service is ideal for customers who don't use their spa over the winter months, please tell us when we call you which service you require

    PRODUCT WARRANTY; Miami, Vegas & Dallas Series Hot Tubs

     

    LuxeSpa Hot Tubs (UK) Ltd warrants to the original consumer purchaser (‘you’) the following about your new hot tub, when purchased directly from LuxeSpa Hot Tubs (UK) Ltd or an approved dealer:

     

    2 Year No Leak Shell Warranty

    LuxeSpa Hot Tubs (UK) Ltd warrants against water loss due to defects in the hot tub shell for 2 years from the date of delivery:

    • Shell Deformation, Bubbling & Leaks

    2 Year Electrical Parts & Labour Warranty

    LuxeSpa Hot Tubs (UK) Ltd warrants against component failures for a period of 2 years from the date of delivery:

    • Water Pumps
    • Balboa System/PCB & Heater
    • Balboa Topside Control Panel
    • Cabinet Workmanship
    • Stainless Steel Frame
    • Bluetooth & Speaker System
    • Ozone System
    • Pipework & Plumbing
    • LED Lights

    Components/Items NOT covered under warranty:

    • Paper Filters
    • Filter Compartment/Housing
    • Headsets
    • Top Cover
    • Plastic Cover Clips, Locks & Keys
    • Steps
    • Screws
    • Hot Tub Base Plate (Fiberglass Base)

    THIS WARRANTY DOES NOT AFFECT YOUR STATUTORY RIGHTS

     

    Extent of Warranty

    This warranty extends only to the original purchaser of the hot tub and when installed within the boundaries of the United Kingdom.

    This warranty begins on your date of delivery, but in no event later than the warranty period.

    This warranty terminates upon any transfer of ownership, or if the hot tub is relocated outside the boundaries of the United Kingdom.

     

    Limitations

    Except as described above, this warranty does not cover defects or damage caused due to the following:

    • Normal Wear & Tear
    • Improper Installation
    • Improper Use
    • Unauthorised Alterations
    • Force of Nature/Acts of God
    • Chemical Abuse
    • Failure to Follow ALL Precautions, Considerations and Information Provided in the User Manual
    • Unauthorised Repairs

    Warranty Performance

    To make a claim under this warranty, contact the aftersales team at LuxeSpa Hot Tubs (UK) Ltd. You must give (‘us’) LuxeSpa Hot Tubs (UK) Ltd written notice of any warranty claim, along with a copy of your original purchase receipt indicating the date of the purchase, within 10 working days of the time you discover the fault.

     

    LuxeSpa Hot Tubs (UK) Ltd absolutely reserves the right to inspect the malfunction or defect on location.

     

    If the main access panel is obstructed and not easily accessible, it is your responsibility to make the hot tub fully accessible to an engineer prior to their arrival, otherwise we will charge you for failing to do so, even if the work being carried out is covered under warranty. Depending on the extent of the work required to make the hot tub accessible upon arrival, we reserve the right to recall our engineer and then charge you again for the additional call-out once you have made your hot tub accessible.

     

    LuxeSpa Hot Tubs (UK) Ltd or its authorised service agent will replace any defects covered by this warranty. Except as described herein, you will not be charged for parts, or the freight costs for parts necessary to repair the hot tub for defects covered by this warranty.

     

    Validation of Warranty

    It is the full responsibility of the customer to validate any warranty offered within 30 days of your hot tub delivery date. You can do so by forwarding us a copy of the electrical certificate produced by your electrician verifying the works they have carried out. You can do this via email or post – clearly stating your unique order ID and date of delivery.

    £166.80 inc. VAT

    YOUR HOT TUB MADE EASY

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    ORDER
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